Frequently Asked Questions
Got a specific question for us? Reach out to us via our Contact Form.
What will the prizes be?
The prizes up for grabs on Wydon include an exclusive selection of top luxury goods. Top prizes include watches from iconic brands, luxury handbags from the most prestigious fashion houses and luxury cars. Each prize is carefully chosen to provide our users with an unforgettable and valuable experience. All prizes come from authorised dealers and are certified, guaranteed to be authentic and of high quality.
Who can participate in the lottery?
To participate in Wydon’s lotteries, you must be at least 18 years old. This requirement is essential to comply with international regulations regarding participation in games of chance and lotteries. In addition, participation is open to users from all over the world, subject to any legal restrictions in your country of residence.
How can I participate?
Participating in a lottery on Wydon is simple and intuitive:
- Choose your ticket: Browse our site and select one or more tickets for the lottery of your interest. Each ticket is linked to an NFT, which certifies ownership and guarantees the traceability of the ticket via the blockchain. Don’t worry about technicalities: everything is done transparently and automatically.
- Buy the ticket: Once you have selected your tickets, you can proceed to payment using secure methods, either in fiat (traditional currency) or cryptocurrency. The purchase process is fast and secure.
- Drawing: At the end of the lottery, the system will randomly select the winner using a certified and secure algorithm. If you win, you will receive immediate notification by email.
When is the next draw?
Extractions are always announced well in advance.
You can find information about new lotteries and scheduled draws directly on our website, in the Telegram app, or you will be notified by email. We recommend you follow our social channels to stay up-to-date on all news and upcoming winning opportunities.
How is the winner drawn and how do I know the draw is done legitimately?
The winner is drawn completely at random using a certified algorithm owned by an independent third party, which ensures transparency and fairness at every stage of the process.
Our system has been developed with strict security standards to ensure that every draw is impartial and legitimate. Every user has an equal chance of winning and Wydon fully complies with all regulations regarding online lotteries.
What happens if not all lottery tickets are sold?
If a lottery does not reach the maximum number of tickets sold by the scheduled closing date, the draw will still take place. Wydon always guarantees that there will be a winner, regardless of the number of tickets sold.
In this case, the prize will not be the luxury item originally up for grabs, but the winner will receive a cash prize equal to the total amount collected from the sale of tickets in that lottery. A small platform management fee will be deducted from the total amount collected.
The specific rules and conditions for each lottery will always be clearly communicated prior to participation to ensure that all participants are fully informed.
How many people can win?
Each lottery has only one winner per draw, unless otherwise stated in the conditions of the lottery. In the future, Wydon may introduce special draws with multiple prizes or winners, so please follow our communications to stay up-to-date.
What kind of payments do you accept?
Wydon accepts a wide range of payment methods to give you maximum flexibility. You can purchase your tickets by credit card or cryptocurrency. Also, on mobile devices only, we accept payments via Google Pay and Apple Pay, to make the process even easier.
How do I know if I have won?
Wydon will notify you of your win immediately by email. You will receive a notification to the email address associated with your account.
Inside the email you will find a link that will take you directly to the Winner’s Page. On this exclusive page, you will be able to view your prize and choose from several redemption options, depending on your preferences.
The winning ticket can also be viewed in your personal area, in the ‘Tickets History’ section.
In this way, Wydon offers you maximum flexibility and transparency in the prize redemption process, ensuring an exclusive and personalised experience.
Do the prizes have a guarantee? Are they certified?
Yes, all prizes offered by Wydon are certified and guaranteed. We work exclusively with authorised retailers and partners to ensure that each product is authentic and of high quality. In addition, each prize comes with an official guarantee, so you can be sure of its provenance and authenticity.
Is it possible to purchase multiple tickets for a single lottery?
Yes, you can buy as many tickets as you wish for each lottery, thus increasing your chances of winning. There is no limit to the number of tickets you can purchase for a single draw.
How can I contact customer support?
You can contact our support team at any time by email at info@wydon.io or in your personal area at the Support section. Our team is available to assist you with any questions or problems regarding your account, the process of participating in our lotteries or the purchase of tickets.
What is an NFT and why is it linked to my ticket?
Every ticket you purchase on Wydon is associated with an NFT (Non-Fungible Token). The NFT serves to securely certify your ownership of the ticket, its uniqueness, and ensures its traceability. This blockchain-based system ensures that there can be no duplication or forgery of tickets. You do not need to have any expertise in this area: everything happens automatically, making the experience user-friendly.
FAQs
Got a specific question for us? Reach out to us via our Contact Form.
What will the prizes be?
The prizes up for grabs on Wydon include an exclusive selection of top luxury goods. Top prizes include watches from iconic brands, luxury handbags from the most prestigious fashion houses and luxury cars. Each prize is carefully chosen to provide our users with an unforgettable and valuable experience. All prizes come from authorised dealers and are certified, guaranteed to be authentic and of high quality.
Who can participate in the lottery?
To participate in Wydon’s lotteries, you must be at least 18 years old. This requirement is essential to comply with international regulations regarding participation in games of chance and lotteries. In addition, participation is open to users from all over the world, subject to any legal restrictions in your country of residence.
How can I participate?
Participating in a lottery on Wydon is simple and intuitive:
- Choose your ticket: Browse our site and select one or more tickets for the lottery of your interest. Each ticket is linked to an NFT, which certifies ownership and guarantees the traceability of the ticket via the blockchain. Don’t worry about technicalities: everything is done transparently and automatically.
- Buy the ticket: Once you have selected your tickets, you can proceed to payment using secure methods, either in fiat (traditional currency) or cryptocurrency. The purchase process is fast and secure.
- Drawing: At the end of the lottery, the system will randomly select the winner using a certified and secure algorithm. If you win, you will receive immediate notification by email.
When is the next draw?
Extractions are always announced well in advance.
You can find information about new lotteries and scheduled draws directly on our website, in the Telegram app, or you will be notified by email. We recommend you follow our social channels to stay up-to-date on all news and upcoming winning opportunities.
How is the winner drawn and how do I know the draw is done legitimately?
The winner is drawn completely at random using a certified algorithm owned by an independent third party, which ensures transparency and fairness at every stage of the process.
Our system has been developed with strict security standards to ensure that every draw is impartial and legitimate. Every user has an equal chance of winning and Wydon fully complies with all regulations regarding online lotteries.
What happens if not all lottery tickets are sold?
If a lottery does not reach the maximum number of tickets sold by the scheduled closing date, the draw will still take place. Wydon always guarantees that there will be a winner, regardless of the number of tickets sold.
In this case, the prize will not be the luxury item originally up for grabs, but the winner will receive a cash prize equal to the total amount collected from the sale of tickets in that lottery. A small platform management fee will be deducted from the total amount collected.
The specific rules and conditions for each lottery will always be clearly communicated prior to participation to ensure that all participants are fully informed.
How many people can win?
Each lottery has only one winner per draw, unless otherwise stated in the conditions of the lottery. In the future, Wydon may introduce special draws with multiple prizes or winners, so please follow our communications to stay up-to-date.
What kind of payments do you accept?
Wydon accepts a wide range of payment methods to give you maximum flexibility. You can purchase your tickets by credit card or cryptocurrency. Also, on mobile devices only, we accept payments via Google Pay and Apple Pay, to make the process even easier.
How do I know if I have won?
Wydon will notify you of your win immediately by email. You will receive a notification to the email address associated with your account.
Inside the email you will find a link that will take you directly to the Winner’s Page. On this exclusive page, you will be able to view your prize and choose from several redemption options, depending on your preferences.
The winning ticket can also be viewed in your personal area, in the ‘Tickets History’ section.
In this way, Wydon offers you maximum flexibility and transparency in the prize redemption process, ensuring an exclusive and personalised experience.
Do the prizes have a guarantee? Are they certified?
Yes, all prizes offered by Wydon are certified and guaranteed. We work exclusively with authorised retailers and partners to ensure that each product is authentic and of high quality. In addition, each prize comes with an official guarantee, so you can be sure of its provenance and authenticity.
Is it possible to purchase multiple tickets for a single lottery?
Yes, you can buy as many tickets as you wish for each lottery, thus increasing your chances of winning. There is no limit to the number of tickets you can purchase for a single draw.
How can I contact customer support?
You can contact our support team at any time by email at info@wydon.io or in your personal area at the Support section. Our team is available to assist you with any questions or problems regarding your account, the process of participating in our lotteries or the purchase of tickets.
What is an NFT and why is it linked to my ticket?
Every ticket you purchase on Wydon is associated with an NFT (Non-Fungible Token). The NFT serves to securely certify your ownership of the ticket, its uniqueness, and ensures its traceability. This blockchain-based system ensures that there can be no duplication or forgery of tickets. You do not need to have any expertise in this area: everything happens automatically, making the experience user-friendly.
